Let the costumer deal with the administration

Ventus is an online appointment scheduling software created to work hand-in-hand with your existing queuing system or as a stand-alone system. With Ventus, your customers will now be able to schedule, edit, cancel and otherwise manage their appointment experience conveniently online.

We will work with your supervisors and management to tailor the Ventus appointment scheduler to fit your needs. With the capability to customize color schemes, and graphics, Ventus is sure to coordinate with your existing webpages. Supervisors will also be able to capture virtually any customer data they wish before customers ever arrive to your office, while also gathering valuable statistics for multiple office locations if needed.

 

Optimize your customer flow with Ventus

  • Online customer booking
  • Easy to use administration tool
  • Dashboard: View real time information for walk-in queues (number of waiting customers, current waiting times etc.)
  • Customer check-in at arrival
  • Customizable e-mail and SMS confirmations and reminders
  • 24/7 Access
  • Define your own authorization groups for user/staff access control
  • Supports grouping of offices/locations into regions
  • Supports multiple languages & time zones
  • Categorize your calendars/booking queues into service groups
  • Supports sub-services: Let the customers select in detail the reason for making an appointment and get even more detailed statistics
  • Supports appointments to specific users, general service queues or work stations/cashiers/rooms etc.
  • Online Statistics on several levels: organization, region, office/location or calendar/booking queue
  • Fully customizable UI: advanced text, image and color editing tools to get the look & feel of your organization

  • Define and customize appointment fields
  • Create time templates with automatic time generation or create time slots “on the fly”
  • Define holidays/closed days
  • Multiple people per booking
  • Multiple appointments per time slot
  • Group appointments
  • Occupation of multiple time slots for appointments based on specific conditions (i.e. number of people in an appointment)
  • Edit your time slots at any time (close the time slot or increase the resources)
  • Categorize the time slots in a calendar by service group
  • Search appointments by location, calendar, date, custom fields, e-mail, phone number etc.
  • Create/reschedule/cancel appointments in the administration tool
  • Batch jobs: send messages to multiple customers or cancel multiple appointments at once
  • Personal data will only be stored if approval is given by the customer
  • Lots of other functionalities and settings