Let the costumer deal with the administration
Q-APPOINTMENT is an online appointment scheduling software created to work hand-in-hand with your existing queuing system or as a stand-alone system. With Q-APPOINTMENT, your customers will now be able to schedule, edit, cancel and otherwise manage their appointment experience conveniently online.
We will work with your supervisors and management to tailor the Q-APPOINTMENT appointment scheduler to fit your needs. With the ability to customize colors and logos, Q-APPOINTMENT will match the look & feel of your organization.
Optimize your customer flow with Q-APPOINTMENT
Online customer booking
Easy to use administration tool
Dashboard: View real time information for walk-in queues (number of waiting customers, current waiting times etc.)
Customer check-in at arrival
Customizable e-mail and SMS confirmations and reminders
Define your own authorization groups for user/staff access control
Supports grouping of offices/locations into regions
Supports multiple languages & time zones
Categorize your calendars/booking queues into service groups
Supports sub-services: Let the customers select in detail the reason for making an appointment and get even more detailed statistics
Supports appointments to specific users, general service queues or work stations/cashiers/rooms etc.
Online Statistics on several levels: organization, region, office/location or calendar/booking queue
Fully customizable UI: advanced text, image and color editing tools to get the look & feel of your organization
Define and customize appointment fields
Create time templates with automatic time generation or create time slots “on the fly”
Define holidays/closed days
Multiple people per booking
Multiple appointments per time slot
Occupation of multiple time slots for appointments based on specific conditions (i.e. number of people in an appointment)
Edit your time slots at any time (close the time slot or increase the resources)
Categorize the time slots in a calendar by service group
Search appointments by location, calendar, date, custom fields, e-mail, phone number etc.
Create/reschedule/cancel appointments in the administration tool
Batch jobs: send messages to multiple customers or cancel multiple appointments at once
Personal data will only be stored if approval is given by the customer
Lots of other functionalities and settings