Sectors Queuing Solutions
Financial Sector
In the Finance Sector, it is imperative to truly know your clients and understand the customer flow. QLOGIK can offer queuing solutions that alert financial institutions when VIP customers are present. QLOGIK can also count the people who enter and exit the institution and alert managers of long waiting times.
Customers depend on financial institutions daily, but with limited time, it is never an eager visit. QLOGIK can help customers have a pleasant experience and reduce the waiting time drastically. Our Q-Survey solution can be integrated to get insights for the CX team, improving the experience in your institution.
Our queuing solutions application is customizable to meet the different requirements of your financial institution.
Retail Sector
Retail is ever-changing, and new trends pop up daily. This causes retailers to struggle with communicating and understanding their customers. They don’t need to be mind readers because QLOGIK offers a service to help retailers analyze customer behavior with our customer analytics. QLOGIK’s specialized queuing solution does not stop at analytics; it can help understand how many people are in a store through people counting and for how long.
To add to our queuing solutions, reports are generated in real time, and, since QLOGIK believes a happy customer is a returning customer, we can also provide a customer survey service in real time to facilitate the feedback collection from customers and be able to provide management tools with alerts, alarms, reporting, and a dashboard to the performance analysis team.
Government SEctor
In the government sector, customer time is valued. Nevertheless, in this particular realm, waiting in line is notorious. However, with QLOGIK, waiting in line is a thing of the past and no longer occupies a customer’s entire day. Choosing a particular service is a simple click on the phone or a tap on a kiosk that enables customers to see their wait time and enjoy their experience.
QLOGIK can help manage customers from before they arrive until after they leave. We help organizations make the waiting period shorter and more enjoyable.
Our queuing solutions are specifically crafted to meet the various needs of your organization.
Healthcare Sector
As a healthcare professional or medical institution, you need secure, reliable, value-driven solutions to help manage ever-expanding data and office procedures. You need HIPAA-compliant protection and fast access to information. You need unparalleled customer service every step of the way and the knowledge that your systems will be as easy to use as they are efficient. QLOGIK delivers the ultimate in powerful, easy-to-use, and reliable queuing solutions for Practice Management Software, Behavioral Health, and Electronic Medical Records (EMR/EHR).
QLOGIK helps with patient management in a very efficient, reliable, and versatile way for all kinds of healthcare institutions and hospitals.
Travel Sector
Who doesn’t enjoy a good vacation? We all enjoy traveling, but the overall experience of traveling may not be the best part of the trip. Many dread the process of traveling. Why, you may ask? The overcrowded airports, the long wait times, the flight delays. Many things lead to an intolerable pre- and post-trip, but it does not have to be that way.
With QLOGIK queuing solutions, passengers can have a high-quality experience while traveling. Traveling will no longer have to be a necessary evil to get from one location to the next rather a positive part of the vacation.
QLOGIK can help travel institutions, airports, and executive airports manage their passenger flow through people counting, heat maps, queuing, and mobile applications. Also, it can incorporate a digital signage system for displaying queue information, promotional content, and widgets such as time, date, and weather.
QLOGIK’s versatile queuing solutions can meet the needs of any travel institution.