GALA Genius Tailored Queuing
Achieve consistency and increased engagement at all key touch points.
GALA GENIUS
GALA GENIUS is a hardware & software package that works with our CFE methodology to help you manage queue and employee performance in your business.
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IT Solutions
Complete technology solutions that maximize your efficiency and security.
Nutanix
Hyperconverged infrastructure natively integrates compute and storage into a single x86 based server deployed in scale-out clusters.
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Telecommunications
Our MatSing Multi-Beam antennas utilize RF Lens Technology to provide the highest performance, highest capacity, multi-beam antennas.
Multi-Beam Antennas
QLOGIK provides the highest performance narrow beam/multi beam antenna solutions in the wireless industry.
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The ultimate tailored, intelligent Customer Flow Solution
Your customers’ time is limited.
Make every minute count—before they arrive to the time they receive service.
Pre-Arrival
Our appointment system is available via a mobile app, a website, or a toll-free number. We can also integrate with any external Appointment System.
Your customers can make appointments and be served at the corresponding location. Public offices, universities, hospitals, restaurants and stores… GALA GENIUS provides a universal system for all the daily trips.
Your customers can choose the service they need and discover in real-time how many people are ahead of them. The app sends alerts about the status of the line.
Arrival
Customers receive a video welcome and select services to match their needs.
GALA Genius provides customer service points, reception solutions, and floorwalker modules. We also offer ticket printers, SMS, and mini printer solutions. You can also display advertisements on digital signage and tickets.
These solutions provide your customers with the information they need to select the right service. They come prepared for the visit with the necessary documents, general information, and promotional items. Additionally, you will knows your customer’s needs, all while maintaining the customer’s privacy and confidentiality. GALA Genuis will reduce average waiting time and provide you with statistics about customers’ service requests.
